Worktwice Limited   Introduction With the change of fortune at Mainstream a new company was set up to continue what would have been the Consumables supply company.   Daily Routine 09:00 Start 13:00 Lunch 17:00 finish more often than not much later.   Summary of Work Primary Task To use a develop the Marketing Strategy to increase sales. Take control of the telesales operation and develop procedures and improve the efficiency of the office. Later I was to become less active as my involvement with Collingwood Enterprises & CDL grew. Responsibilities Commercial Director Attend monthly meetings Prepare reports for the monthly meetings. Answer questions regarding the months activities Office Admin Hire staff. Carry out appraisals for staff under my control. Supervise staff. Write Procedures and Training Manuals. Ensure paper audit trail was accurate orderwere charged out correctly. Place orders to suppliers and direct deliveries from suppliers was met. Marketing Design and book space for Newspaper adverts. Arrange for Radio Jingles created and air time booked. Monitor response codes to increase efficiency of campaigns. Telesales Supervise staff. To ensure all calls answered. To set sales targets and monitor staff performance. Warehousing Supervise staff. Ensure all orders were packed. Ensure courier collections and deliveries were on time. Check daily reports from warehouse staff. Customer Services Visit Clients. Phone clients to ensure service levels are being met.   Photos None E & O E - please note that this is written some 10 years after the event.   Return to Personal details